Subprocessors
Last updated: 2026-04-18
Updated list of third-party providers supporting NORMAN service delivery.
This page distinguishes between primary application data hosting and external specialist services (payments, email). The operational hosting of the platform and database is on EU infrastructure.
| Subprocessor | Role | Processed data | Country/Region | Transfer mechanism | DPA |
|---|---|---|---|---|---|
| Hetzner Online GmbH | Cloud infrastructure (VM, network, storage) | Platform data (DB, files, application logs) | Germany (EU) | Primary hosting in EU | DPA link |
| Stripe | Payment processing | Payment data and billing metadata | EU / global (depending on payment method) | Stripe DPA + SCC where applicable | DPA link |
| Resend | Transactional email delivery | Recipient email, transactional email content | EU / non-EU (depending on provider routing) | Provider DPA + SCC where applicable | DPA link |
| Fatture in Cloud (TeamSystem) | Electronic invoicing | Fiscal and billing identity data | Italy (EU) | EU processing under provider DPA | DPA link |
Note: an external domain detected by automated scanners does not automatically mean extra-EU hosting of application data. For transfer details, refer to each provider's contractual clauses.